Nilai Springs Resort Hotel, Nilai

The hotel's location is awesome, overlooking the pool and golf course, although it's a bit isolated. The rooms are comfortable, but the old air-con could use an update. The service is unhelpful at times, with poor English. The dining options are limited to ala carte due to MCO restrictions. The facilities are good, but there are areas for improvement.

Staying here made me feel like I was in the middle of nowhere facing the pool and golf field. The effort to find the hotel was a bit of a hassle, especially when the room had a lingering smell of cigarette smoke from the provided ashtray on the coffee table.

The hotel rooms were clean, wonderful, and perfect for our family getaway. However, finding the hotel was a bit challenging, and the presence of cigarette smoke was a downside. The service was poor with unhelpful staff, and the food was unaccommodating. The location was great for business travelers in the Nilai district, but the service needs improvement.

I felt like I was in the middle of nowhere and had a bit of difficulty finding the hotel. The rooms looked old with outdated cabinets and chairs, so it's advisable to book early to secure a reservation.

The hotel wasn't too bad overall. The rooms had all the amenities except the mini-bar, which had no stock. The restaurant closed at midnight, making it challenging to get food as room service closed at the same time. Plus, the hotel rules didn't allow ordering food from outside.

The hotel offers large and comfortable rooms, although the decor is a bit tired and cleanliness could be improved. The service was excellent, with friendly and efficient staff. The location, while convenient for business travelers in the Nilai district and airport layovers, may have some noise issues from on and off water pump operation. The dining options vary from plentiful buffet service to organic vegetables. Facilities are functional, but some areas show signs of cost-cutting.

The hotel is conveniently located in the Nilai district, perfect for an overnight transit stop from Kuala Lumpur International Airport. The rooms were wonderful, clean, and perfect for our family getaway, although some furniture looked old. The service was attentive and helpful, but there was a slight hiccup during check-in. The location is comfortable enough for a quick stay, being very near to USIM. The on and off water pump at the kids' area was a minor inconvenience.

I was thrilled with the stunning views of the pool and golf course from the room, although the location felt a bit isolated, making it challenging to find initially. The service was friendly but could use improvement in basic customer care. The hotel's remote setting is perfect for relaxation, although the on-off water pump can be a nuisance. The dining options were varied but not exceptional, and the facilities were satisfactory.

The hotel is quite isolated and not very bright, with a double bed in the rooms. The restaurant closes at midnight, and room service also shuts down at the same time; unfortunately, the hotel rules don't allow ordering food from outside.

The hotel seemed neglected and poorly maintained, with rooms that were not housekept well and had cold showers. However, the staff were friendly. The location was convenient for layovers and business travelers, but had cost-cutting measures noticeable. The dining only had basic options.